What we've shipped.

Add a Cal.com link and the agent checks your real availability, offers times in the visitor's time zone, and books the one they pick. Each booking also shows up in Leads.

commit 4289540

Claude Haiku 4.5 and Gemini 3.6 Flash join GPT-5.4 mini and GPT-6 Luna at the same price. Claude Sonnet 5.5 joins GPT-5.4 as a premium option on Growth and up.

commit 5b8d0ca

Paste any link-shared Google file. Sheets are read row by row, so a FAQ spreadsheet works as is, and files re-sync with your plan.

commit ccecb42

Download conversations as CSV from Analytics, with full transcripts, ratings, topics and outcome. Internal notes are left out.

commit aa798bc

Messages are queued durably and handled in order per chat, so quick bursts share one conversation, and a redeploy mid-answer no longer drops anything.

commit c7e7b53

Trying a handoff or lead form in the playground no longer alerts your team, files a Zendesk ticket or fires your webhooks.

commit 3ad08c1

Connect a Telegram bot in two steps. The AI answers there too, and handoffs and teammate replies use the same inbox.

commit 702019d

New leads become HubSpot contacts, and handoffs can open a Zendesk ticket with the full transcript.

commit 9e3960e

Share pages with a Notion integration and your agent learns them, including nested blocks. Only pages published to the web are ever linked.

commit cf65abb

List conversations and leads, add knowledge, and subscribe to events over REST. See /docs/api.

commit ef2c443

When a teammate already answered a question the AI couldn't, one click turns that reply into a reusable answer, without the visitor-specific bits.

commit 44b1fcb

Opt in to a searchable FAQ page built from your Q&A, with your agent right beside it — marked up so search engines can read it.

commit c6fc2cb

Pages that only render in the browser (single-page apps, some Wix and Notion sites) are now read through a rendering fallback.

commit d5a3e91

Paste or pick up to three images in the widget. The AI can see them, and they show up in your inbox.

commit 2d3aba2

Visitors get their order status after confirming the order number and billing email.

commit 8c4381c

conversation.started, handoff, resolved and lead.created events, with optional HMAC signatures and automatic retries — ready for Zapier or Make.

commit c482186

The agent can search your products and recommend them, alongside order tracking. Connecting uses Shopify's new Dev Dashboard credentials.

commit 9c847bb

The widget's buttons and labels follow your agent's language or the visitor's browser: English, Spanish, French, German, Portuguese, Italian, Dutch, Romanian, Polish, Swedish, Turkish and Japanese.

commit 9c847bb

Add the inbox to your phone or desktop and get a push alert when a visitor asks for a human, leaves their details, or replies.

commit 33a6f62

Visitors can confirm an AI answer solved their problem. Analytics shows confirmed AI resolutions separately from chats that simply went quiet.

commit 0608e9b

A blank rule row no longer wipes your other rules, the inbox composer unblocks as soon as a reply is done, and only AI-resolved chats count as confirmed resolutions.

commit e88a37d

Your colors and welcome message load with the page, so visitors never see a blank panel.

commit 342ceb9

Open any AI reply in the inbox to see the search it ran, the passages it considered with relevance scores, and the sources it cited.

commit 65ad8fd

An assign menu plus Mine and Unassigned filters in the inbox, including on mobile.

commit e5fd923

After an answer, visitors can tap one of two or three likely next questions.

commit e5fd923

Every conversation is tagged with a topic and a sentiment, so you can see what visitors ask about most and how they feel.

commit 18d9d3f

Simple when → then instructions, like “when someone asks about refunds, link the refund form”.

commit 18d9d3f

A free WordPress plugin, plus step-by-step guides for Shopify, WooCommerce, Webflow, Wix and Squarespace.

commit 88257b5

Draft, rewrite or translate a reply in one click. Every handoff arrives with a short summary of the conversation so far.

commit 24a0959

Show a different opener on /pricing than on /shipping, after a delay you choose.

commit 24a0959

An email before you reach your plan's limit, and another when you do — never a surprise.

commit e4af3f2

Paste a URL on the homepage and chat with an agent trained on that site, then keep it when you sign up.

commit b898307

Before going live, your agent answers realistic questions from your pages plus trick questions it should refuse. Set office hours so visitors know when a human is around.

commit b898307

Answers use reranking and query rewriting. The crawler and actions refuse to reach private network addresses, and usage caps are enforced atomically.

commit 4fd1af1

Live inbox reconnects with backoff and replays missed events; fixed a trial-start race and a usage-rollback bug.

commit aaef650

AI agent trained on your website with cited answers, the chat widget, a shared inbox with human handoff, actions (Shopify, Calendly, Stripe, Slack, webhooks), analytics, knowledge-gap reports and billing.

commit 4bdeb42 · 3a82687